Select the service for which you want to see the monthly plans available. Plans include call allowances. Excess calls, message delivery costs, telco costs (where we transfer your calls to another number) and any extras selected are additional. All prices shown are ex GST.

SERVICE FEATURES Message Express My Reception
Your calls answered LIVE by our operators 24 x 7
Collect Caller’s details – name, company, phone, short message
Collect additional details – up to 3 extra fields  
Messages sent via email and/or SMS to single address or mobile
Messages selectively sent to up to 3 email and/or mobiles  
Call transfers to up to 3 numbers (caller announced, one attempt or message sent)  

Message Express $30 $75 $150 $300 $750 $1,500
Included Calls 20 50 100 200 500 1000
Excess Calls (each) $2.00 $1.90 $1.80 $1.70 $1.60 $1.50
My Reception $48 $120 $240 $480 $1,200 $2,400
Included Calls 20 50 100 200 500 1000
Excess Calls (each) $2.90 $2.80 $2.70 $2.60 $2.50 $2.40
Your calls answered 24x7 on our Network.

Outstanding Value

  • Set up - FREE*
  • Your custom greeting - FREE
  • Included support
  • Call log report and tax invoice sent monthly - FREE
  • FREE set up applies once only for any new client for an ongoing service. A $25.00 ex GST reconnection fee applies to returning clients.
  • Short term services lasting less than 35 days will attract a minimum charge equivalent to 50 calls on a plan for the service level.

 

Extras and related charges
Costs (ex GST)

Message Delivery Costs

Email
Free
SMS
20 cents each
Pager or fax
50 cents each
Call costs on call transfers
10 cents per minute to a landline
20 cents per minute to a mobile

Portable national 1300/1800 numbers

Hosting and rental
$45.00 per month
Call costs
12 cents per minute inbound call costs

Own Greeting on Hold

Setup or Change
$35.00
Hosting
$25.00 per month hosting

Reporting

Monthly call report
FREE
Client Portal Access
FREE
Self-service reporting via Client Portal
$10.00 per month

Administration

Credit card dishonour fee
$10.00
Reconnection fee
$25.00